Don’t power down
Shutting systems off can destroy volatile evidence. Disconnect affected machines from the network instead.
Incident response
Something’s wrong? Call us first.
IRFR · Incident Response First Responders
Like a fire department for cyber incidents: we arrive fast, analyze and isolate the threat, and help you strategize your next move—before you call your cyber insurance carrier or whether you need to call them at all.
In the first hour
What you do next matters.
Don’t wipe or rebuild
Restoring before you understand the incident can erase the trail and leave the attacker inside.
Preserve the record
Keep logs, emails, ransom notes, and screenshots. Write down what you saw and when you saw it.
Call IRFR
We help you understand the situation so the conversations with your carrier, counsel, and leadership start from facts.
Why call us first
The trusted advisor
before the claim.
The first call shapes everything that follows. Carriers, outside counsel, and response vendors each have a role, but none of them can make good decisions without knowing what actually happened. IRFR gives you an independent read of the situation, fast, so every next step is an informed one.
Digital forensics services- 01
Respond
A senior practitioner takes your call, gathers the essentials, and engages quickly—remotely or on site.
- 02
Assess
We identify what kind of incident you are facing, which systems and data are involved, and whether it is still active.
- 03
Stabilize
We guide immediate containment and preserve evidence, so nothing you will need later is lost now.
- 04
Advise
You get a clear, plain-language briefing and recommended next steps: carrier notification, legal counsel, regulatory obligations, and recovery. Our Incident Response offering is also available as a monthly, retainer-based service.
When to call
If it feels wrong, it probably is.
You do not need to be certain it is a breach. Calling early is how small incidents stay small.
Ransomware or encrypted files
Files are locked or renamed, or a ransom note has appeared on a screen or server.
Business email compromise
A fraudulent wire request, a changed invoice, or a mailbox sending messages no one wrote.
Suspicious account activity
Unexpected logins, new administrator accounts, or MFA prompts no one requested.
Possible data exposure
Sensitive data shows up where it should not, or someone claims they have it.
Third-party or vendor breach
A supplier, MSP, or SaaS provider tells you they were compromised and you may be affected.
Insider concerns
An employee or contractor may have taken, changed, or destroyed data on the way out.
Incident line
(512) 387-7181If you believe an attack is in progress, call. Use the form for situations that can wait a few hours.
Certain security services are provided by Crimson Vista Defender, LLC, a wholly-owned subsidiary of Crimson Vista, Inc.